Terms of service

Terms & Conditions

Welcome to Roots Essentials. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

1. General

By using this website, you acknowledge that:

  • You have read, understood, and agreed to these Terms
  • These Terms apply to all users of the website
  • Additional policies (Privacy Policy, Payment Policy, Shipping Policy) are part of these Terms

 

2. Products for Personal Use

All products sold on Roots Essentials are for personal use only.

  • You may not resell or commercially distribute products
  • We reserve the right to cancel orders that appear to be bulk/resale purchases

 

3. Accuracy of Information

We strive to ensure all product details are accurate. However:

  • Product descriptions, colors, and images may vary slightly
  • We do not guarantee that all information is error-free or fully updated

 

4. Intellectual Property

All website content including:

  • Logos
  • Images
  • Text
  • Graphics

…are the property of Roots Essentials and are protected under applicable laws.

You may not:

  • Copy, reproduce, or reuse content
  • Modify or distribute content without written permission

 

5. Limited License

We grant you a limited, non-exclusive, and revocable license to:

  • Access and use our website for personal purposes

You may NOT:

  • Use bots, crawlers, or scraping tools
  • Reproduce or exploit website content
  • Misuse the website infrastructure

 

6. User Responsibilities

While using the website, you agree:

  • Not to violate any laws
  • Not to misuse or disrupt the website
  • Not to provide false or misleading information

Any violation may result in account suspension or legal action.

7. User Content

If you submit reviews, feedback, or content:

  • You grant us the right to use, modify, and publish it
  • Content must not be illegal, abusive, or misleading
  • We reserve the right to remove inappropriate content

 

8. Third-Party Links

Our website may contain links to third-party websites.

  • We are not responsible for their content or policies
  • Use them at your own risk

 

9. Payment & Orders

  • All purchases are subject to our Payment Policy
  • Orders may be cancelled if fraud or unauthorized activity is suspected
  • We reserve the right to limit quantities or refuse orders

10. Shipping Policy (India Only)

  • We currently ship only within India
  • Delivery timelines may vary based on location
  • Shipping charges (if any) will be displayed at checkout

11. Cancellation & Refund

  • Orders can be cancelled within a limited time after placing
  • Once shipped, orders cannot be cancelled
  • Refunds are processed as per our Refund Policy

12. Limitation of Liability

  • Products are used at your own discretion
  • Roots Essentials is not liable for:
    • Allergic reactions
    • Improper usage
    • Indirect or consequential damages

Maximum liability, where applicable, is limited as per Indian law.

13. Indemnification

You agree to indemnify Roots Essentials against:

  • Any claims
  • Damages
  • Losses

…arising from your misuse of the website or violation of these Terms.

14. Dispute Resolution

  • All disputes are governed by Indian laws
  • Jurisdiction: New Delhi, India
  • Disputes may be resolved through arbitration

 

15. Electronic Communication

By using our website, you agree to receive:

  • Emails
  • Notifications
  • Updates

These communications satisfy legal requirements of written notice.

16. Policy Updates

Roots Essentials reserves the right to:

  • Modify these Terms at any time
  • Update policies without prior notice

Continued use of the website implies acceptance of updated Terms.

17. Contact Information

For any queries: